Refund Policy
Thank you for shopping with us! We hope you love your purchase. However, if you are not completely satisfied, we’re here to help!
Refunds
- You have 30 days from the date of purchase to request a refund.
- To be eligible for a refund, your item must be unused, in the same condition you received it, and in its original packaging.
Non-Refundable Items
- Gift cards
- Lingerie
- Sex Toys
How to Request a Refund
- Contact us at support@laparadise.net with your order number and reason for the refund.
- We will guide you through the return process.
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Refund Process
- If your refund is approved, we will process the refund to your original payment method.
- You will receive the credit within a certain number of days, depending on your payment provider.
Shipping Costs
- You will be responsible for the shipping costs associated with returning the item, shipping costs are non-refundable.